Remote Care

Dufeu remote care is the perfect solution for growing businesses who have a smaller need for IT support. It delivers peace of mind that your systems are secure and covered. The only difference is that you know exactly how much you’re spending. It’s perfect for those who have an ad-hoc need for IT support. You can still expect to industry-leading response times and exceptional care as standard. Our IT specialists will be on hand to offer you guidance and support when you need it.

Dufeu Remote Care – What can I expect?

• Maximum flexibility – Only pay for support as and when you need it.
• Minimal cost – Billed in affordable hourly blocks.
• Exceptional levels of service and expertise.
• Peace of mind – We’ll look after the IT, so you don’t have to.

Dufeu Remote Care – What’s included?

• Telephone and email support.
• Continuous 24/7 server monitoring.
• Guaranteed response and resolution times.
• Regular review meetings.
• Full access to the client portal, making logging support tickets quick and easy.