Service Co-Ordinator

Meet Emily

My role

I like to think of myself as lady of the boards! I work in a fast paced environment to assign all new Service tickets that come into our Service Desk. Ensuring that all of the teams schedules are up to date, scheduling as efficiently as possible to get as many tickets actioned per day as we can! Prioritising all tickets, schedules, and liaising with customers to ensure they are kept up to date at all times.


Find it, love it, buy it.

When I’m not working, I can be found doing what I love most… shopping! I have always been into fashion from a young age so I like to spend my free time working out ways to create and put together new outfits. I also love home interior and design, which I am currently trying to implement into my own first home to put my own stamp on it!


Not just a pretty face

A little known fact about me is that in a previous life before Dufeu, I graduated from the University of Northampton with a degree in Policing and Criminal Justice Studies; working within the police force as a Special Constable.