I am responsible for streamlining client operations and IT processes. Which consists of managing the end to end client on-boarding process, for all new clients. We strive to deliver a great on-boarding service, to provide every new customer with a smooth transition to our IT services.
I also focus heavily on identifying any potential IT security risks, and work on ensuring customers are adhering to IT security best practices.
Ride hard or go home
I am a fitness enthusiast who likes to push my own boundaries. As long as the weather is warm, I also enjoy playing football, tennis and riding my sports motorbike. I am very interested in IT security and cyber security, and read many articles to keep up to date with any recent threats or new trends. I also enjoy attending cyber security conferences, to obtain information and to provide information on my experiences.
Knowledge shared is knowledge squared
I’m most proud of completing a university degree (BA (Hons) Business Information Systems), on a personal level I believe that without my university degree I would not of been able to grow in the IT industry. Completing my degree allowed me to develop the skills to be able to provide exceptional service skills, whilst providing clients with knowledge of best practice IT techniques, to assist with getting the most out of their IT systems.
I’m also proud that I have the opportunity to be able to share my knowledge with newer employees into the IT industry, it is nice to see employees obtain certifications and maturing at Dufeu IT.