Dufeu IT Solutions was established in 2010 by it's founder Greg Du-Feu to be a leading IT services provider to local businesses throughout Northamptonshire.
Here at Dufeu IT Solutions Ltd our team of professionals offer a range of services from Managed Onsite and Remote IT Support Packages, Backup and Disaster Recovery Solutions to VoIP Telephony Systems.
The reason our clients come to us and stay with us is for our prompt response, our great communication, patience and proactive approach to maintaining their business IT infrastructure.
With our qualified technicians and proven track record as an ISO 9001 and Comptia Trustmark certified IT Solutions provider, we are proficient in utilizing preventative maintenance techniques. We develop great working relationships with our clients and their team and help them evolve with innovating technology.
When considering Dufeu IT Solutions, you will find one of the things that sets us above our competition is our culture. This starts with the way we employ. It’s really important to us to employ people who fit well with our team and can communicate strongly with our clients.
Of course, all our team have the requisite technical skills for their roles, but you will also find them personable, friendly and able to have a commercial conversation about technology without blinding you with science. We also make sure that the people we pick to work with us are honest, ambitious and hardworking. That’s a win for you and a win for us too.
And with continual training, both in-house and with certified training courses from the likes of Microsoft, VMware, Storagecraft and 3CX we make sure our people are always able to offer you the very best possible solutions for your business.
So if you’re looking for expertise, experience AND personality from your IT company, then Dufeu IT is right for you.
In 2010, after working as an IT Administrator for 9 years, Greg founded Dufeu IT. He has helped grow the business to become a recognised name throughout the UK IT industry and within the Northamptonshire small business community.
Greg is an active member of the Computer Trade Industry Association (CompTIA) and has spoken at their UK Channel Community meetings.
Greg works across all areas of the business including occasionally getting involved in the technical side, however his key roles are focused around business development and key account management.
Callum is responsible for the management and development of our entire service department. Focused on delivering the best possible service to our customers, Callum manages the day to day influx of service tickets, and makes sure that our technicians have everything they need to complete tickets on time, to a high standard and within our SLA’s.
He has a keen interest in operations and dedicates some of his time to internal business development which includes researching and testing new technologies that could help us provide a better service to our customers.
Neil is a senior technician and IT service manager. On an average day he will be responsible for looking after the IT service team, project managing installations, and working on 2nd and 3rd line support tickets.
Neil has a wealth of knowledge about all aspects of IT and is Microsoft, CompTIA and VMWare certified. After being with the company for over 5 years he is one of our longest serving members of the team, respected by his peers and customers alike he is a great asset to the business.
Chris joined the business in October 2015 after working in business development in the US for over 6 years. Chris’ role is extremely varied, working with both customers and suppliers some of his responsibilities include delivering new business, managing strategic technology partnerships, customer relationship management, PR and marketing.
Chris’ objective over the next few years is to focus on business growth which will include building a team around him that can deliver the best possible service and solutions to our customers.
ISO9001:2015 – FS 611578
Recognising the design and effectiveness of our operation, our ISO9001 accreditation is regularly audited and measured not just through internal paperwork, but through customer facing service quality measurement.
Microsoft Silver Business Partner
Microsoft Silver business partners have to be able to demonstrate competence through a number of areas, including technical examinations, business focused competency assessments and customer references.
As a result you can have complete confidence in our ability to advise on using Microsoft technologies to improve your company’s productivity and address your business needs.
The IT Business Trustmark is given to companies in the UK that successfully demonstrate their ability to provide quality service and sound business practices.
Solutions and Support
The Solutions & Support Trustmark is given to companies in the UK that successfully demonstrate their ability to provide quality service and sound business solutions and support.